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MISO and LPCC develop Queuing System for Serbisyong Tama Caravan

Management Information Systems Office

 

July  3, 2017

Due to the overwhelming support garnered by the Serbisyong Tama Caravan of Governor Ramil L. Hernandez as it was brought to the barangay level, more and more people are flocking to each and every barangay holding the event. This resulted to queuing problems because of large crowds gathering in the specified venues.

The problem was analyzed and is being solved by using computer-aided queuing system developed by Management Information Systems Office (MISO) in partnership with Laguna Provincial Chest Center (LPCC).

The Management Information Systems Office (MISO) and the Laguna Provincial Chest Center (LPCC) is currently developing theSerbisyong Tama Caravan Queuing System to help in automatic queuing. The automation will result in faster and more reliable waiting line system.

Once the person attends the caravan, he will head straight to the registration area for his information. Included with the registration is the service(s) he wants to acquire. Once registered, he will be automatically routed to the service(s) chosen. A huge screen will display the names of the patients to be served.  This way, patients would no longer be required to stand in line instead they’ll just wait for their names to appear on the screen for their turn.

On 22 June 2017, MISO and LPCC personnel conducted the testing and demonstration of the said system by simulating Serbisyong Tama Caravan event and operating the Queuing System together. The results were good. Functionality of the system was proven with minor adjustments to be made based on users requirements. The system is almost complete and ready to be rolled out on the following caravan.